SmartAgent™ for Inbound
8 voice workflows that answer every call, book every appointment, verify insurance, and triage urgency — 24/7, with zero hold times.
Explore Inbound
Agentic AI for Healthcare
The intelligence behind every patient interaction.
Aqurio deploys AI agents across your entire ecosystem — workforce, providers, and patients alike. Automate 16 voice workflows. Restore capacity. Recover revenue. Prove ROI on every conversation.
Trusted by multi-location healthcare leaders
The problem
Healthcare is losing the battle at the front door.
Every missed call, no-show, lapsed recall, and aged invoice is a patient moment lost and revenue left on the table. Traditional staffing can't scale — but neither can chatbots that only answer FAQs.
30–40%of inbound calls go unanswered during peak hours
12–20%average no-show rate destroying daily production
40–55%recall compliance across the industry
$3.2Mtypical AR aged past 90 days per mid-size group
The Smart Suite
One platform. Every patient voice workflow.
SmartAgent is a voice workflow automation platform that automates every inbound and outbound patient communication. Paired with SmartAnalytics, it delivers the only unified intelligence layer purpose-built for healthcare operators.
SmartAgent™ for Outbound
8 outbound workflows that collect balances, confirm appointments, reactivate lapsed patients, and recover revenue — at scale.
Explore OutboundSmartAnalytics™
100% of interactions analyzed in real time. AutoQA on every call. Per-workflow KPIs and cross-workflow ROI attribution. The AI observability layer no competitor has.
Explore SmartAnalytics
Why Aqurio
The only agentic platform with breadth, outbound, and observability.
Most vendors solve one slice — reception, reminders, or reporting. Aqurio is the operating system for the whole patient voice surface.
| Capability | Aqurio SmartAgent | Typical AI Receptionist | Point Solutions |
|---|---|---|---|
| Named voice workflows | 16 (8 inbound + 8 outbound) | 1–3 | 1 per vendor |
| Outbound automation | Yes — 8 dedicated workflows | Rare / limited | Single-purpose |
| AI observability & AutoQA | 100% of calls, real-time | Sampled | None |
| Per-workflow ROI attribution | Board-ready, per location | Call volume only | Manual |
| PMS/EHR write-back | Dentrix, Eaglesoft, Denticon, Open Dental, athena, ModMed | Varies | One-off |
| Compliance | HIPAA, SOC 2 Type II, HITRUST-ready | Varies | Varies |
Workflow explorer
All 16 voice workflows, in one suite.
SmartAgent covers the full patient voice lifecycle — from the moment a patient tries to reach you, to the follow-up call long after their visit.
- 01
AI Receptionist
24/7 call answering with zero hold times.
- 02
AI Schedule Manager
Books, reschedules, cancels — with PMS write-back.
- 03
AI Insurance Verifier
Real-time eligibility verification before the visit.
- 04
AI Patient Intake
Pre-visit data collection and consent capture.
- 05
AI Referral Coordinator
Referral-to-scheduled conversion, automatically.
- 06
AI Prescription Handler
Refill requests, triage, and pharmacy routing.
- 07
AI FAQ Navigator
Hours, directions, policies — handled without a human.
- 08
AI Triage & Escalation
Urgent case identification and warm-transfer routing.
- 09
AI Collections
Payment reminders and balance collection at scale.
- 10
AI Appointment Confirmations
Automated two-way confirmations that reduce no-shows.
- 11
AI Recall & Reactivation
Overdue patient outreach that refills the schedule.
- 12
AI No-Show Recovery
Same-day rebooking the moment a slot opens.
- 13
AI Waitlist Management
Cancellation slots filled before they cost you.
- 14
AI Post-Visit Follow-Up
Satisfaction, care checks, and review capture.
- 15
AI Treatment Plan Follow-Up
Pending plan conversion through targeted outreach.
- 16
AI Pre-Auth Coordinator
Pre-authorization outreach and payer follow-through.
See your numbers
Calculate your revenue recovery.
Enter your locations, daily call volume, no-show rate, recall compliance, and AR — and see what SmartAgent could return in year one. Most mid-size groups see $1.2M–$4.8M in recoverable revenue.
- ✓ Missed-call revenue recovery
- ✓ No-show rebooking uplift
- ✓ Recall reactivation revenue
- ✓ AR collection recovery
- ✓ FTE capacity restored
Social proof
Customer results
"SmartAgent deployed the same automated workflows to every location on day one. SmartAnalytics gave us a single dashboard showing per-location, per-workflow performance — and the ROI proof our board needed."
HIPAA Compliant
SOC 2 Type II
HITRUST-Ready
ADA 508 Accessible
Built for specialty
Purpose-built for healthcare specialties.
SmartAgent ships with specialty-aware templates, integrations, and workflows for the verticals where scale and multi-location complexity demand it most.
Questions
Frequently asked questions.
What is Aqurio?
Aqurio is an agentic healthcare AI platform that deploys intelligent AI agents across every patient touchpoint. SmartAgent automates 16 voice workflows — 8 inbound and 8 outbound — while SmartAnalytics provides real-time AI observability and per-workflow ROI attribution.
How is Aqurio different from a chatbot or AI receptionist?
Most vendors cover 1–3 workflows. SmartAgent covers 16, including 8 dedicated outbound workflows (collections, recall, no-show recovery, etc.) that most competitors don't offer at all. Every interaction is analyzed in real time by SmartAnalytics — not sampled.
Is Aqurio HIPAA compliant?
Yes. Aqurio is HIPAA-compliant and SOC 2 Type II certified, with HITRUST certification in progress. SmartAnalytics provides full audit trails and AI observability for governance and compliance teams.
Which EHR and PMS systems do you integrate with?
Pre-built integrations with Dentrix, Eaglesoft, Denticon, Open Dental, athenahealth, and ModMed. Standard implementation is 2–4 weeks.
Who is Aqurio for?
Multi-location healthcare organizations with 10+ locations — especially PE/VC-backed DSOs, MSOs, and specialty groups in the $10M–$2B+ revenue range with centralized operations.
Ready to transform patient access?
See SmartAgent run your workflows — and see what SmartAnalytics proves about the ROI.